{"id":1387,"date":"2025-07-07T10:10:04","date_gmt":"2025-07-07T10:10:04","guid":{"rendered":"http:\/\/localhost\/umr_health_site\/?page_id=1387"},"modified":"2025-07-21T10:41:47","modified_gmt":"2025-07-21T10:41:47","slug":"claim-investigations","status":"publish","type":"page","link":"https:\/\/universeumr.com\/index.php\/claim-investigations\/","title":{"rendered":"Claim Investigations"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1387\" class=\"elementor elementor-1387\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2a2b202d0 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"2a2b202d0\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-181364b6\" data-id=\"181364b6\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5b92f0cf elementor-widget elementor-widget-heading\" data-id=\"5b92f0cf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Claim Investigations <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5a3d0f95 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"5a3d0f95\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-48aefcd4\" data-id=\"48aefcd4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-318a68f9 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"318a68f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/universeumr.com\/wp-content\/uploads\/elementor\/thumbs\/claim_survey-scaled-r912baur6gnp1nlmhyx914v3jb4mkjee98omyeqifg.jpg\" title=\"claim_survey\" alt=\"claim_survey\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-52e585e0\" data-id=\"52e585e0\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-68b067dd elementor-widget elementor-widget-heading\" data-id=\"68b067dd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Claim Investigation<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-70be6615 elementor-widget elementor-widget-text-editor\" data-id=\"70be6615\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"padding-left: 40px;\"><b>Cashless claim Investigation<\/b><\/p><p style=\"text-align: left; padding-left: 40px;\"><span style=\"font-weight: 400;\">Cashless claim investigation involves verifying the authenticity and eligibility of a health insurance claim raised directly at the hospital without upfront payment by the insured. It includes checking patient records, treatment details, policy coverage, and potential fraud indicators before claim approval. The investigation ensures that the claim is genuine and complies with insurer guidelines.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-1d14b508 elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"1d14b508\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-3cd277a4\" data-id=\"3cd277a4\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7c7bfbe5 elementor-widget elementor-widget-heading\" data-id=\"7c7bfbe5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Reimbursement claim Investigation\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4d8bab30 elementor-widget elementor-widget-text-editor\" data-id=\"4d8bab30\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Reimbursement claim investigation is conducted after the insured pays for treatment and submits bills for refund. The process involves verifying medical documents, treatment authenticity, policy coverage, and checking for any discrepancies or fraud. It ensures the claim is legitimate and meets the insurer\u2019s terms before approval and payout.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-6377de0c\" data-id=\"6377de0c\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3a7c5d75 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"3a7c5d75\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"2560\" height=\"1920\" src=\"https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/2.jpg\" class=\"attachment-full size-full wp-image-2243\" alt=\"\" srcset=\"https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/2.jpg 2560w, https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/2-300x225.jpg 300w, https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/2-1024x768.jpg 1024w, https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/2-768x576.jpg 768w, https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/2-1536x1152.jpg 1536w, https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/2-2048x1536.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f8c9bda elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"f8c9bda\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-b04ce31\" data-id=\"b04ce31\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d7a5773 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"d7a5773\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInLeft&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2560\" height=\"1440\" src=\"https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/1.jpg\" class=\"attachment-full size-full wp-image-2244\" alt=\"\" srcset=\"https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/1.jpg 2560w, https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/1-300x169.jpg 300w, https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/1-1024x576.jpg 1024w, https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/1-768x432.jpg 768w, https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/1-1536x864.jpg 1536w, https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/1-2048x1152.jpg 2048w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-1dd8d6f\" data-id=\"1dd8d6f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d388de3 elementor-widget elementor-widget-heading\" data-id=\"d388de3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Death investigation Survey\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-47c3e91 elementor-widget elementor-widget-text-editor\" data-id=\"47c3e91\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Death investigation survey involves verifying the cause, circumstances, and authenticity of the insured individual&#8217;s death. It includes reviewing medical records, death certificates, witness statements, and sometimes conducting field inquiries. The aim is to rule out foul play, confirm policy conditions, and ensure the claim is genuine before settlement.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-00ff9be elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no\" data-id=\"00ff9be\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wide\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-36bd719\" data-id=\"36bd719\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d0c7abc elementor-widget elementor-widget-heading\" data-id=\"d0c7abc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Personal accident Survey\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b161df elementor-widget elementor-widget-text-editor\" data-id=\"1b161df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Personal accident investigation involves verifying the circumstances, nature, and extent of injuries claimed due to an accident. It includes examining medical reports, accident site details, FIR or police records, and witness accounts. The objective is to confirm the incident&#8217;s legitimacy and ensure compliance with policy terms before claim approval.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-dcb2482\" data-id=\"dcb2482\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d2cfdc2 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"d2cfdc2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInRight&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"2253\" height=\"1515\" src=\"https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/injury-analysis-1-scaled-e1753001381236.jpg\" class=\"attachment-full size-full wp-image-2046\" alt=\"\" srcset=\"https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/injury-analysis-1-scaled-e1753001381236.jpg 2253w, https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/injury-analysis-1-scaled-e1753001381236-300x202.jpg 300w, https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/injury-analysis-1-scaled-e1753001381236-1024x689.jpg 1024w, https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/injury-analysis-1-scaled-e1753001381236-768x516.jpg 768w, https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/injury-analysis-1-scaled-e1753001381236-1536x1033.jpg 1536w, https:\/\/universeumr.com\/wp-content\/uploads\/2025\/07\/injury-analysis-1-scaled-e1753001381236-2048x1377.jpg 2048w\" sizes=\"(max-width: 2253px) 100vw, 2253px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Claim Investigations Claim Investigation Cashless claim Investigation Cashless claim investigation involves verifying the authenticity and eligibility of a health insurance claim raised directly at the hospital without upfront payment by the insured. It includes checking patient records, treatment details, policy coverage, and potential fraud indicators before claim approval. The investigation ensures that the claim is genuine and complies with insurer guidelines. Reimbursement claim Investigation Reimbursement claim investigation is conducted after the insured pays for treatment and submits bills for refund. The process involves verifying medical documents, treatment authenticity, policy coverage, and checking for any discrepancies or fraud. It ensures the claim is legitimate and meets the insurer\u2019s terms before approval and payout. Death investigation Survey Death investigation survey involves verifying the cause, circumstances, and authenticity of the insured individual&#8217;s death. It includes reviewing medical records, death certificates, witness statements, and sometimes conducting field inquiries. The aim is to rule out foul play, confirm policy conditions, and ensure the claim is genuine before settlement. Personal accident Survey Personal accident investigation involves verifying the circumstances, nature, and extent of injuries claimed due to an accident. It includes examining medical reports, accident site details, FIR or police records, and witness accounts. The objective is to confirm the incident&#8217;s legitimacy and ensure compliance with policy terms before claim approval.<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1387","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/universeumr.com\/index.php\/wp-json\/wp\/v2\/pages\/1387","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/universeumr.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/universeumr.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/universeumr.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/universeumr.com\/index.php\/wp-json\/wp\/v2\/comments?post=1387"}],"version-history":[{"count":62,"href":"https:\/\/universeumr.com\/index.php\/wp-json\/wp\/v2\/pages\/1387\/revisions"}],"predecessor-version":[{"id":2247,"href":"https:\/\/universeumr.com\/index.php\/wp-json\/wp\/v2\/pages\/1387\/revisions\/2247"}],"wp:attachment":[{"href":"https:\/\/universeumr.com\/index.php\/wp-json\/wp\/v2\/media?parent=1387"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}